Document Employee Performance
For the full Just-In-Time Training click here: Documenting Employee Performance-Quick Training
Document the things employees have done well or did not accomplish/did not do well.
Whatever you say or document must be objective, observable, and measurable.
Talk with employees face to face. Clearly state what was observed, and what was expected (if there is a performance problem).
Be honest about employee performance. If it was sub-standard, clearly state what the problem was, in an objective, observable and measurable way.